![]() RingCentral competes with the best video conferencing platforms on the market.Ĩ×8 is a great pick for sales teams, given its peerless ratings across four categories: Our researchers found 8×8 was the best VoIP software for and security tools (5/5), as well as tying with RingCentral for scalability (4/9/5). Up to 20 lines are available (sales team must be contacted if you need more).The top tier plan, Ultimate, is $35 per user, per month and will grant you access to RingCentral's business analytics platform, plus unlimited storage, device-level analytics and alerts, and other advanced features and reporting functions enterprises need, such as end-to-end encryption for video meetings. The Advanced plan costs $25 per user, per month and adds plenty of useful features including call queues, ring groups, call barge and whisper, call monitoring, analytics, and a selection of integrations for CRM, helpdesk, web conferencing, and both external and internal live chat. ![]() The Core plan includes unlimited calls within the US/CA, unlimited business SMS, voicemail-to-text transcription, messaging, and document sharing. If you need more than this – on any RingCentral plan – you'll have to contact sales and get matched to a plan/price. The Core plan starts at $20 per user, per month for up to 20 lines. The prices discussed below are based on two to 20 users when paid annually. RingCentral Office is available in three plans: Core, Advanced and Ultra. Or, take a look at the different RingCentral pricing plans for yourself: Pricing There are voicemail-to-text and voicemail-to-email options, and you can even listen to your voicemails inside your web browser.įind out if this is the right provider for your business by using our free comparison tool, which will match you to a softphone app based on your answers to a few quick questions about your business. RingCentral lets you switch devices during a call, as well as access files and add guest users – all of which are super useful and make the overall call experience smoother. And with a 4.5-star average customer rating across the App Store and Play Store, it seems most users would agree with us. The app is bound to improve your team's communication and collaboration, and is worthy of the top spot on this list. The app is free, although you'll need to sign up to RingCentral Office to use it. RingCentral's softphone app operates on web, desktop, or mobile (Windows, Mac, iOS and Android) and provides a seamless, high-quality experience, whether you need it for video or audio call softphone functionality. In fact, RingCentral was awarded a test high 4.9/5 for scalability thanks to a broad range of management features such as call transcripts and monitoring, as well as robust security tools for securing employee accounts such as multi-factor authentication. It performed the best out of the 12 softphone app providers we've tested with an overall score of 4.7/5.Īdd up all those benefits, and you have a VoIP solution that will streamline your business and spur long-term growth. The RingCentral softphone application is the best choice for most businesses since it offers the best customer support, the ability to support a rapidly scaling operation, and the external connectivity to ensure it will work with your existing software and infrastructure. However, we'd advise getting a free quote tailored to your business (it takes less than a minute!) so you'll know exactly how much you'll be paying. ![]() We've checked which options are best for features like cost, customizability, and security. We conducted a whole bunch of research to put together this article about the best softphone apps for businesses. Counterpath Bria Teams – best for affordability.8×8 Softphone App – best for sales teams.RingCentral Office – best overall softphone app for businesses.We're confident that you’ll find exactly the right solution for your requirements – whether you’re a solo entrepreneur, head of a sales team, or part of a large enterprise. If you’re already with RingCentral then, for example, it would make sense to stick with their app, as this will offer optimal integration with your existing phone system.Īlongside these provider softphone platforms, we’ve also listed several other standalone apps that can be used regardless of which VoIP service you use. If you already have a business VoIP provider, you'll probably have a softphone app included in your service package. ![]()
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